Enhanced Products & Services
Ryder is bringing new products & Services to market to make our customers’ businesses more efficient:
Natural Gas Vehicles Working with the Department of Energy and Clean Cities Coalitions nationwide, Ryder has rolled out natural gas transportation vehicles in Arizona, Texas, California, Louisiana and Michigan for commercial rental, full service lease and dedicated customers with local routes in high-density regions. Natural-gas-powered trucks offer a variety of environmental and cost-saving benefits.
RydeSmart® Telematics 3.0 The next generation onboard telematics system, RydeSmart 3.0, is integrating the latest GPS technology with in-vehicle computers to reduce fuel usage by as much as 15%. Improved routing and automated DOT and trip records reporting saves an average of 60 hours per year per driver. Safety is also improved by monitoring and adjusting driver behavior, while providing cargo security with a “bird’s eye view” of tracked vehicles with street-level perspective.
Ryder Locator℠ Our new phone app is designed for iPhone®, BlackBerry®, and Android™ devices and helps customers easily find their nearest Ryder truck rental, maintenance or fueling location in the U.S. and Canada or get instant access to 24/7 emergency roadside assistance. Drivers can also get turn-by-turn directions using the app’s user-friendly map, or call the location using its one-touch calling feature.
Ryder FleetCARE® A web-based fleet management tool gives customers 24/7 access to operational and maintenance management information about their fleet, including maintenance scheduling, vehicle rental activity, fuel purchases, service calls and repair orders.
Enhanced alternative fuels website (www.ryder.com/alternativefuels) Customers can understand how to maximize fuel savings or connect to the Interactive Fuel Cost Savings Calculator to compare diesel and natural gas fuel costs for commercial vehicles in real-time.
2012 Progress and Beyond
FMS continued to build on our double-digit earnings growth in 2011 with a robust 16% increase in pre-tax earnings during 2012. Our lease fleet increased by 1,400 vehicles and our contract maintenance fleet grew by 2,500 vehicles. In August 2012, FMS acquired Euroway Group Ltd., a commercial truck leasing, maintenance and fleet management provider in Bedfordshire, England. The newest addition to our FMS operation primarily serves the southern part of the U.K. and adds to our base of contractual, blue chip customers. FMS growth has also been driven by improvements in our sales and marketing infrastructure, upgrades to our IT platform, new maintenance offerings, and broadening our natural gas network. In the used vehicle area we saw continued strong demand and solid pricing.
In 2013, continued margin improvement and driving additional fleet outsourcing are our top priorities. Maintenance cost benefits driven by a newer lease fleet are expected to continue to increase FMS margins in 2013. The addressable truck market of private and for-hire fleets includes four million vehicles that currently do not outsource services provided by Ryder. We’re focused on leveraging significant market trends as well as sales and marketing initiatives to further penetrate this opportunity.
At Ryder, our dedication to innovation is ongoing. This year, we will expand our maintenance offering to address a broader range of customer needs and market opportunities, including the creation of flexible maintenance offerings for large fleets. These services provide managers of large fleets with one-stop shop capabilities for efficient, fleet management.